Housing Management

SASSHA offers a scalable system that covers a very comprehensive list of business features guaranteed to meet current and future demands of most small to medium Housing and Supported Housing providers.

CRM
Maximise effectiveness of tenant interactions with the Customer Relationship Management Portal. Improve communications between staff by assigning tasks and adding notes.
Full tenant management
Manage waiting lists, rent accounts, ASB, Complaints, Safeguarding, contact notes, documentation uploads and much more within one userfriendly interface.
SMS & Email
Our advanced integration tools allow email and SMS messaging within our systems. This includes inbound and outbound SMS routing which also logs notes on your SASSHA systems and notifications when messages are received.

Some benefits and features

  • A comprehensive Rent and Housing Management system
  • Arrears Management with Escalation
  • Void Management, Rent Loss and Void Charging modules
  • ASB, Complaints, Tenancy Breach and Safeguarding management modules
  • Applicant waiting lists and allocations
  • Messaging Integration including Email and SMS
  • Microsoft Word templates to send letters to individuals or selected groups across all areas of the system
  • Document Management - store tenancy agreements, letters and upload selected documents to the tenant portal for secure viewing
  • Financial reconciliation and day books. BACS interface, User Payment Import options
  • Finance Asset Valuation and Component Accounting Modules
  • Accounts package links (e.g. Sage, Quickbooks, Sun, Exchequer)
  • The Tenant Portal can show live tenant information, documents etc but can be configured and branded to suit your organisation
  • CRM Portal to keep your mobile workforce updated and connected whether in the office or out on site
  • The QXL reporting tool allows easy access to any data in the system
  • Customise the system by recording bespoke information
  • Dedicated Project leader to guide you through installation

Getting started

We upload your data from an excel spreadsheet which means you can be up and running in no time at all.  Your dedicated project leader will guide you through the installation process from setup to training and any system developments you may require to suit your companies individual needs .

Other Areas

Repairs and Maintenance

Supported Housing

Reports with QXL

Mobile/Apps